The website https://thecellocompany.com (hereinafter, the “website”) is provided by: The Cello Company, Gentsesteenweg 486, 1080 Sint-Jans-Molenbeek – company registration number: BE0735.885.253, hereinafter referred to as The Cello Company.
The Cello Company respects the privacy of its customers, prospects and users of the website (hereinafter: “you” and “your”).
The Cello Company processes personal data transmitted in accordance with the legislation in force, and in particular Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, applicable as of 25 May 2018 (hereinafter the “GDPR”).
Personal data are all data that can be traced back to a person, a so-called data subject. A data subject can be a prospect, a customer, a website visitor, a business partner (hereafter a “partner”), a supplier or any other person whose personal data are processed.
Any questions or requests regarding the processing of these data may be directed to the following address: firstname.lastname@example.org.
2.CONTROLLER OF PERSONAL DATA
The Cello Company is the controller for processing your personal data and determines which personal data are collected, as well as the purpose and means of processing these personal data.
You are not obliged to disclose your personal data, but please note that certain services may not be provided and/or certain functionalities on the website may not be available if you do not disclose your personal data or refuse the use of certain cookies.
3.COLLECTION EN PROCESSING OF PERSONAL DATA, THE PURPOSES OF PROCESSING AND THE LEGAL GROUNDS
3.1 Processing of personal data of website users
3.1.1 When you visit the website, non-directly identifying information is processed, collected and recorded by means of cookies, pixel tags or similar technology, such as :
3.1.2 The Cello Company processes these personal data for the following purposes:
3.1.3 For further information regarding “cookies”, and their duration, reference is made to the Cookie Declaration.
3.2Processing of personal data of partners and (potential) customers with a view to purchase Products
3.2.1 When you purchase Cello’s, or request information about these, or when you are a partner of The Cello Company, The Cello Company may collect and process the following personal data about you:
3.2.2 The Cello Company processes these personal data for the following purposes:
3.2.3. The Cello Company retains your personal data in view of the purposes set out above:
3.3 Processing of personal data of (potential) customers and partners in order to send relevant business information and updates about The Cello Company and its Products
3.3.1 If you are a customer, prospect or partner of The Cello Company, The Cello Company may collect and process the following contact information: first and last name, function, title, profession, company address, email address, telephone number, opt-in/opt-out for marketing and other material, the opening (or not) of the mailings and/or clicking through links in the mailing.
3.3.2The Cello Company processes these personal data for the purposes of offering newsletters and updates on its Products, as well as any other news about it, and to invite you to its events, on the legal basis of your explicit prior consent (if not a customer or a partner) or the legitimate interests of The Cello Company to serve its customer relationship (if customer or partner).
3.3.3The Cello Company retains your personal data, in view of the purposes set out above, until such time as you inform The Cello Company that you no longer wish to receive such information, updates or invitations.
3.4Processing of personal data of customers and partners to obtain feedback and for promotional purposes
3.4.1 The Cello Company collects customer’s and partner’s feedback, including information you share about your experience with The Cello Company and its Products. This information includes, in addition to your surname, first name, address, telephone number and email, your comments and suggestions, testimonials, quotes, photographs and other feedback.
3.4.2 The Cello Company processes these personal data for the following purposes:
3.4.3. The Cello Company retains your personal data, in view of the purposes set out above, 10 years after the internal closure of the relationship, or, if earlier, until you inform The Cello Company that you no longer wish The Cello Company to refer to your name and/or testimonials.
3.5 Processing of personal data of (potential) customers and partners for direct marketing purposes
3.5.1When you visit the website, non-directly identifying information as listed in section 3.1.1 is automatically collected and recorded by means of cookies, pixel tags or similar technology. The Cello Company also collects contact information as listed in section 3.3.1.
3.5.2 The Cello Company also processes these personal data for the following purposes:
3.5.3 Your personal data will not be used for direct marketing purposes with respect to products that are not similar to those for which you have already made use of The Cello Company, unless you have previously explicitly consented to this.
3.5.4 If you have given your consent for the use of your personal data for direct marketing purposes, you reserve the right to object to such use at any time, free of charge. All that is required is that you forward your request to the following address: email@example.com.
3.5.5. The Cello Company stores your personal data, in view of the purposes set out above, until the moment you inform The Cello Company that you withdraw your consent or until such time that you have deleted or refused the cookies (see the Cookie Declaration on this subject).
3.6 Processing of personal data of suppliers
3.6.1 If you are a supplier to The Cello Company, The Cello Company may collect and process the following personal data about you:
3.6.2 The Cello Company processes these personal data for the following purpose:
3.6.3. The Cello Company retains your personal data, in view of the purpose set out above, 10 years after the last invoicing.
3.7In addition to the personal data mentioned above, The Cello Company may have additional personal data, insofar as these are communicated by you.
4 THE MANNER IN WHICH PERSONAL DATA ARE OBTAINED
5 COMMUNICATION TO THIRD PARTIES
The Cello Company treats personal data as confidential information. The Cello Company may provide your personal data to the following categories of third parties to the extent that this information is necessary for the purposes listed above:
The communication of this information to the aforementioned persons shall in all circumstances be limited to what is strictly necessary or required by applicable law.
In exceptional cases, The Cello Company may have to disclose your personal data pursuant to a court order, which The Cello Company considers necessary to protect its rights, or in order to comply with legal proceedings, an injunction, a request from a regulator or any other legal procedure in which The Cello Company is involved.
6 YOUR RIGHTS
The Cello Company does not subject you to automated decisions.
You have the following rights under the GDPR:
You may exercise your rights by sending a written request, accompanied by a copy of your identity card or passport, to the controller by e-mail: firstname.lastname@example.org or by using the “contact” section of the website. The Cello Company will take the necessary steps to process any request within the shortest possible time and in any case within one month of receipt of the request. If necessary, this period may be extended by two months in view of the complexity and number of requests. In the context of direct marketing by electronic means, this means that you can unsubscribe from the newsletter and other commercial communications at any time, free of charge and without justification. You can unsubscribe by sending an email to the following address: email@example.com or by clicking on the ‘unsubscribe’ link as shown at the bottom of each email.
You have the right to lodge a complaint to the Data Protection Authority, rue de la Press 35, 1000 Brussels, Tel +32 (0)2 274 48 00, Fax +32 (0)2 274 48 35, e-mail: firstname.lastname@example.org. If you should suffer damage as a result of the processing of your personal data, you can also file a claim for damages before the Belgian civil courts.
The Cello Company has implemented the appropriate technical and organizational measures, in order to avoid as much as possible the destruction, loss, falsification, alteration, unauthorized access by third parties of personal data collected as well as any other unauthorized processing of these data.
The Cello Company takes all reasonably possible measures to ensure the confidentiality of the personal data provided by you. However, you acknowledge that the transmission of personal data via the website, or more generally via the internet, is never without risk. As far as permitted by applicable law, you agree that The Cello Company cannot be held liable for any direct or indirect damages that you would suffer as a result of an unlawful or faulty use of your personal data by third parties who would not have permission to do so.
8 TRANSFER TO A COUNTRY OUTSIDE THE EUROPEAN ECONOMIC AREA
In the context of the purposes listed above, The Cello Company may share your personal data with third parties located in a non-EEA country. In such case, The Cello Company will only transfer such data in compliance with the applicable data protection laws and within the limits allowed, for example by ensuring the transfer is based on an adequacy decision by the European Commission, or by providing appropriate safeguards through the standard data protection clauses (known as the “standard contractual clauses) adopted by the European Commission.
You may contact The Cello Company at the following address: email@example.com if you wish to obtain a copy of the standard contractual clauses that may have been entered into or information about other appropriate measures taken.
10 VALIDITY OF CONTRACTUAL CLAUSES
11 APPLICABLE LAW AND COMPETENT COURT